If you are in the Edmonton area I will deliver your pottery to you directly or you can pick it up from my home. Drop off can be arranged so that your pottery is not being left unattended. During Covid-19 I will ensure that your pottery is clean and I wear gloves doing packing. However, it is still recommend that you wash all pieces as soon has you receive them.
If you are in Canada there is free shipping on most items. Any over size or large volume orders will include a shipping price. Please contact me for that information.
Outside of Canada international shipping prices will be added on. I will inform you of those added costs at the time of ordering.
RETURN & EXCHANGE POLICY
Due to the handmade, made to order nature of these items, I do not offer returns or refunds on made to order items unless received broken or damaged. For standard, in-stock orders/items, the item(s) must be returned unused and in the same condition in which they arrived. I will make sure that all pottery is packed carefully, labeled fragile to make sure it arrives to you in perfect condition.